Refund & Cancellation Policy

• Zingbot CRM Application offers a 7-day free trial to new users.
• During the free trial period, users can access available features without being charged.
• At the end of the 7-day trial, the selected subscription plan will automatically convert into a paid monthly subscription unless cancelled before the trial ends.
• It is the user's responsibility to cancel before the trial period ends to avoid charges.

• After the free trial, the applicable monthly subscription fee will be automatically charged.
• Subscription fees are billed in advance.
• By subscribing, you authorize us to charge the selected payment method on a recurring monthly basis.

• Users may cancel their subscription at any time directly within the Application.
• Cancellation will stop future renewals.
• However, cancellation does not immediately terminate access to the service.
• The subscription will remain active and accessible until the end of the current billing cycle.

Once a payment has been processed, no refunds will be issued for:

• Partial use of the subscription period
• Unused features
• Early cancellation
• Accidental purchase

Even if you cancel your subscription, your plan will remain active until the subscription period expires, and no refund will be provided for the remaining time.

• Upon cancellation, your data will remain accessible until the subscription period ends.
• After the subscription expires, data will be retained for up to three (3) months.
• If no reactivation occurs within this period, all data will be permanently deleted from our servers.

Refunds may only be considered in rare cases of:

• Duplicate payments
• Proven technical billing errors

All such requests must be submitted within 7 days of the charge. Approval of any exception is at the sole discretion of Zingbot CRM Application.

We reserve the right to update or modify this Refund & Cancellation Policy at any time. Continued use of the Application constitutes acceptance of the updated policy.